Zito's Pizza

My family and I are long time patrons of Zitos pizza and I worked at the Circle of Orange location... last night we visited the Store on Tustin and received the worst treatment by your staff. We understand the holidays can garner longer wait times but after 40min we had not received even our salads. Our pizza hit the table at 45+ min and then after we inquired as to why we has not received our salads, garlic knots, and pasta we started getting dismissive answers from your staff. About an hour in we finally received everything but the garlic knots. The pizza was almost burnt and we didn't get the garlic knots until we were already done eating everything else. I requested to speak to the manager on duty and was told by a young female that it was the boy making pizzas. He did not come to the counter or try to make things right for us and our inconvenience. And to top it off the female screamed obscenities at the boy and ran off to the bathroom for a long period of time. I think proper better customer service and training are called for. My family and I drive almost an hour to go eat at your restaurant. Thank you for your time.

Nice place with a friendly atmosphere. Food was pretty good and price. Only complaint was the wait time. I called in an order for pickup, was informed 20 to 30 minutes, which is fine. Showed up 30 minutes after I called in and was I formed it would be an additional 12 minutes. Ok, no worries. End wait time was right at the 1 hour mark from when I called the order in. Food is good and worth a bit of a wait. But would really appreciate a more accurate time as i tend to schedule things around the times I am given

I went on a Monday evening with a party of 8. There was some type of presentation happening in the front main room. We had to be seated in the back room. The tables were not ready for new patrons. They sat us down and didn't bring us menus. After waiting, we walked up front for a menu. One person in our group asked for certain ingredients to be excluded from his order. The cashier confirmed the exclusions. The order arrived WITH the excluded ingredients. They corrected the error, but he had to wait again for his order. Usually, this place is great all around. I was slightly disappointed this time.

Came to hangout with some friends tonight.👩‍⚕️👷🤵👩‍🏭👩‍🔧👩‍💼👲👩‍🍳 Great Popular Local Pizza Spot in this wonderful slice of OC, no pun intended. Located in the middle corner of a strip mall setting next to TURNER'S OUTDOORSMAN sporting goods store. They have a pretty Tasty and Decent Pizza BUT, I went with their Spaghetti & Meatball Plate and a drink🍝🍺. Comes with 2 Meatballs, Pasta, Sauce & 2 Pieces of Garlic Bread. Once you walk inside, Order at the Front End Register, they give you a Number for your Table- if you're dining-in, and their younger friendly employees bring you your food. They also come clean up the tables often. TIP WELL, I know they split tips amongst all their workers from the Tip Jar at the Front Register so, I give the person bringing my food to my table extra. Large Clean Dining Room to The Left, Small Bar along the wall on The Right and a Back Dining Room with Video Game Arcade to the Far Left Rear. Restrooms are Clean. Plenty of Parking out front. More spaces out back. I will be back for their amazing hearty Pizza next visit👌👌🍕

Drop in for a slice of pepperoni pizza, cuz I had the munchies and I'm telling you this was a good slice of pepperoni pizza I've never gone to Zitos pizza before but have passed by this place a bunch of times but now I'm gonna have to keep this on my list of good pizza joints the people really nice, place was clean and the price was reasonable oh yeah the slice of pizza was delicious, a very big slice, a very good value for the money, I'm gonna have to come back here again.